Gisborne training providers offer a range of courses to help advance your knowledge and skill in doing business. To book attendance for any of the courses below please contact the respective training provider.

If you would like to automatically receive a copy of the Gisborne Training and Events Calendar on a monthly basis please email

Date
Title
Provider
Contact
Course Information

Every Monday and Friday in October

Gateway to Web 2.0 and Social Media - Free Webinar

http://www.mondaymorning.biz/

Every Monday and Friday at 2:00 we have “Gateway to Web 2.0 and Social Media”
The first in a series of MondayMorning Web 2 as a Business Tool Webinars
This FREE Webinar lays the groundwork on using Web 2 tools to increase revenue and returns for your business.
20 minutes duration with questions at the end
Targeted to people that haven't done much with webinars and Web 2.0 before...

Tuesday 3rd November 2009

How to Manage Conflict with Confidence
Women’s Leadership Series

Susan Tattersall
Ph 06 869 1422

susan@buseducation.com
http://www.buseducation.com/

Conflict is all around us, but most people try to avoid it because they lack basic conflict management skills. Rather than react to conflict on a purely emotional level, learn to manage disputes and disagreements positively and proactively. This workshop will teach you to recognise the causes of interpersonal conflict and to become aware of your emotional triggers to prevent explosive situations. This workshop trains you to learn new strategies of conflict management that will improve your work and personal life.

Presented by Carol Shepherd

Time: 9.00am – 12.30pm
Venue: BDO Spicers Gisborne, 1 Peel Street, Gisborne
Price: $169 plus gst

 Wednesday 4th November 2009

How to get the best Value from Your Accountant

 Susan Tattersall
Ph 06 869 1422

susan@buseducation.com
http://www.buseducation.com/

Accountants are not just bean counters; they can add real value to your business. At this workshop, we will unravel the mysteries of accounting statements... and accountants.

Understand:
• why it is important to understand financial statements
• how accountants operate and utilising the services accountants provide
• how you can get better value for your accounting fees.
• the questions to ask your accountant (and other professionals)

Presented by Deane Purdue
Time: 5.30pm – 8.30pm
Venue: BDO Spicers Gisborne, 1 Peel Street, Gisborne
Price: Fully Funded by New Zealand Trade and Enterprise
(For small to medium sized enterprises) Participants are required to register with the Enterprise Training programme and have a Business Assessment.

Wed 4th Nov 2009

Step by Step Business Planning - A road map for your business

 

Turanga Ararau

Vikki Seaman
Phone (06) 868 1081

vikki@ta-pte.org.nz

A Business Plan is one of the most important documents you will ever prepare for your business. Using the NZTE Tool – Planning for Success – Helping to develop your own Business Plan means you have access to a Business Plan framework setup. All you need to do is input your business information. With the help of two great facilitators you can create your first Business Plan:

Module two
-
Marketing
-  Influences
-  Human Resource Management (Your Team)
Presenter: Jackie Akuhata-Brown & Ngarangi Bidois, Janga Consultants
Location:
Turanga Ararau, cnr Bright & Kahutia Streets
Time:6:00 – 9:00pm
Price: Fully Funded by New Zealand Trade and Enterprise
(For small to medium sized enterprises) Participants are required to register with the Enterprise Training programme and have a Business Assessment.

Wednesday 11th November 2009

Selling Success and getting comfortable with selling

Susan Tattersall
Ph 06 869 1422

susan@buseducation.com
http://www.buseducation.com/

This workshop will help equip participants with the skills necessary to understand the selling process and learn how to build strong customer/client relationships and build a successful lucrative business career.
What will you leave the workshop with?

• Successful techniques of selling
• Understanding selling and buying styles
• The “Next Step” sales process
• How to build your contacts to increase your prospecting rate
• A raft of essential people skills e.g. listening, questioning and DISC
• Action, monitoring, measuring and follow-up to ensure successful outcomes
• A knowledge of Essential Marketing Fundamentals

Presented by Deane Purdue
Time: 5.30pm – 8.30pm
Venue: BDO Spicers Gisborne, 1 Peel Street, Gisborne
Price: Fully Funded by New Zealand Trade and Enterprise
(For small to medium sized enterprises) Participants are required to register with the Enterprise Training programme and have a Business Assessment.

Thursday 12th November 2009

Transitions To Leadership & Management

Susan Tattersall
Ph 06 869 1422

susan@buseducation.com
http://www.buseducation.com/

 Moving into Management for the first time can be daunting. This workshop will give new Managers the skills they needs to 'step up' to being highly effective in their new role. This practical workshop will cover the core management skills needed to become a successful Manager and Leader. This programme is at level one of MBE's Leadership and Management Development Path.

Presented by Steven Nayda
Time: 9.00am – 4.30pm
Venue: BDO Spicers Gisborne, 1 Peel Street, Gisborne
Price: $425 plus gst

Monday 16th November 2009

Step by Step Business Planning - A road map for your business

Turanga Ararau

Vikki Seaman
Phone (06) 868 1081

vikki@ta-pte.org.nz

Using the NZTE Tool – Planning for Success – Helping to develop your own Business Plan means you have access to a Business Plan framework setup. All you need to do is input your business information. With the help of two great facilitators who will help you with the documenting and the financial components from “Go to Woah” you can walk away with your first professional developed plan.

Workshop Three
-  Compliance
-  Financial
Presenter: Jackie Akuhata-Brown & Ngarangi Bidois, Janga Consultants
Location:
Turanga Ararau, cnr Bright & Kahutia Streets
Time: 6:00 – 9:00pm
Price: Fully Funded by New Zealand Trade and Enterprise
(For small to medium sized enterprises) Participants are required to register with the Enterprise Training programme and have a Business Assessment.

Monday 16th November 2009

Gisborne Chamber of Commerce Business After 5

 

RSVP to the Camber office - 863 0384
or
Fraser Brown @ Craigs 8681155

Craigs Investment Partners will hold a BA-5 -
Light Refresments Available
See LIVE Stockmarket reporting onScreens
Time:  5.15pm
Venue:  Craigs Investment Partners - 75 Childers Road

Tuesday 17th November 2009

Customer Service – How to Create Positive Customer Experience

Turanga Ararau

Vikki Seaman
Phone (06) 868 1081

vikki@ta-pte.org.nz

If you’re not taking care of your customers, your competition will!! This workshop outlines the 8 key rules to great customer service, from how to listen and talk with your customers to going the extra mile. Each rule helps ensure that the end result is a happy, satisfied customer who will not only come back, but ideally recommend your business to others.

NOTE: One on one coaching available the next day (Wednesday 18th) during the day. A booking system applies.
Presenter: Suzette Major, Artemiz Ltd
Location:
Turanga Ararau, cnr Bright & Kahutia Streets
Time: 6:00 – 9:00pm
Price: Fully Funded by New Zealand Trade and Enterprise
(For small to medium sized enterprises) Participants are required to register with the Enterprise Training programme and have a Business Assessment.

Wednesday 18th November 2009

Managing Change: Ensuring Success During Times of Change

Susan Tattersall
Ph 06 869 1422

susan@buseducation.com
http://www.buseducation.com/

Dealing with change is one of the most important jobs of any leader. Whether in the financial, human resources, operational or competitive arena, the ability to identify and tackle change is often the difference between failure – and success. In this highly interactive workshop, participants will learn:

• How to test for change readiness
• Eight key steps in the change process
• The role of transition in the change process
• Landmines and obstacles

Presented by Carol Shepherd
Time: 5.30pm – 8.30pm
Venue: BDO Spicers Gisborne, 1 Peel Street, Gisborne
Price: Fully Funded by New Zealand Trade and Enterprise
(For small to medium sized enterprises) Participants are required to register with the Enterprise Training programme and have a Business Assessment.

Tuesday, 24 November

Employers and Manufacturers Assn - Issues Briefing

Poverty Bay Office

Phone: (06) 863 2438

Our popular issues briefings are held in nine locations throughout the central region three time a year. At each session we focus on current key issues facing employers and their businesses. We also provide brief, easy to understand updates on topical legal issues, the ramifications of new legislation and the possible impact this may have on your business.

A popular aspect of the briefings with our members is the opportunity to network with other members and EMA Central consultants.

All EMA Central members are welcome to attend, and as these briefings are part of membership benefits there is no charge. Members are also encouraged to bring a guest with them free of charge.

Location: Tatapouri Sports Fishing Club, Gisborne Wharf
Time:  7.30am (Free Breakfast),  8.00am- 9.30am (Issues Briefing)

Wednesday 25th November 2009

Effective Email and Web Marketing

 Susan Tattersall
Ph 06 869 1422

susan@buseducation.com
http://www.buseducation.com/

This workshop will help you focus on how you can market your product or service using the internet and email. Participants will receive a template to help produce an email marketing plan. Understand the key differences between marketing by mail and email. Maximise the content of your email. Learn the best way to build your customer email list. What is permission marketing? How do you limit people unsubscribing. Use the web to create cost savings. How to get the look and feel right. Get people to your web site and keep them coming back.

Presented by Jo Haughey
Time: 5.30pm – 8.30pm
Venue: BDO Spicers Gisborne, 1 Peel Street, Gisborne
Price: Fully Funded by New Zealand Trade and Enterprise
(For small to medium sized enterprises) Participants are required to
register with the Enterprise Training programme and have a Business Assessment.

Monday 30th November 2009

Step by Step Business Planning - A road map for your business

Turanga Ararau

Vikki Seaman
Phone (06) 868 1081

vikki@ta-pte.org.nz

Workshop Four
Using E-Commerce in your business
-  Attracting Investment Funds

Presenter: Jackie Akuhata-Brown & Ngarangi Bidois, Janga Consultants
Location:
Turanga Ararau, cnr Bright & Kahutia Streets
Time: 6:00 – 9:00pm
Price: Fully Funded by New Zealand Trade and Enterprise
(For small to medium sized enterprises) Participants are required to register with the Enterprise Training programme and have a Business Assessment.

Monday 30 November 2009

Stage 1 for Health and Safety Reps (2 Day Course)

Brent Mitchell
phone: (04) 460 1871
email: brentm@emacentral.org.nz

Keeping yourself and workmates free from injury takes special knowledge and skills. This course will give you an understanding of the health and safety basics and how to get everyone at your workplace motivated for safety.
Location:  Pirates Conference Centre, Gisborne
Time:  9.00 - 4.30
Investment : $150 plus GST

Dates and Times to Suit

Management and Business Training (In-House workshops)

 Susan Tattersall
Ph 06 869 1422

susan@buseducation.com
http://www.buseducation.com/
MBE is able to deliver these programmes in-house and tailor them to the specific needs of your organisation.
For an outline of workshop content, or for a free Booklet of In-house training, contact Susan on 06 869 1422.

Example of Topics include:

• How to do Effective Performance Appraisals
• How to Manage and Motivate Staff
• How to Effectively Lead a Team
• How to Improve Workplace Communication
• How to Deliver Memorable Presentations
• How to Manage Conflict and Negotiate a Solution
• How to Manage Change Effectively
• How to Have Effective Meetings
• How to Manage Time For Results
• How to Manage Generation Y
• How to Plan for Success and Lead your team
• Financial Management for Non Accountants
• How to Negotiate Successfully
• How to write reports and project proposals
• Transitions to Leadership and Management
• How to work with Generation Differences
• How to live Successfully with Stress
• How to Understand Different Workplace Behaviours

MBE will also develop a specially tailored training programme for your team if required

Dates and Times to Suit

 In-House Workshops

 Suzy Alexander
Ph: 0800 801 233 or 021 271 2712
suzyalexander@kiwihost.co.nz

Our In-house workshops can be customised to suit the professional development needs of your staff and tailored to ensure relevance to your business and desired outcomes. These workshops are great for motivating your team. Call Suzy today on 0800 801 233 to find out how you can develop a culture of excellent customer service within your organisation and how to maximise each and every sales opportunity.
Minimum of 10 – 12 participants

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